In the event that you are not happy with the service provided, in the first instance please contact us at [email protected] If your complaint cannot be resolved, it is suggested that you contact ARLA for an alternative dispute resolution. http://www.arla.co.uk We are members of ARLA Property mark which means we meet higher industry standards than the law demands. Our experts undertake regular training to ensure they are up to date with best practice and complex legislative changes so that they can offer you the best advice. Member number M0218363